Troubleshooting & Upgrades
Get the machine working better.
Trace a recurring problem, improve a control or sequence, or plan a larger controls and drive upgrade.
Explore technical supportHands-on converting equipment expertise
Troubleshooting, controls upgrades and practical support for coating, laminating, slitting and rewinding. Work directly with Nick Van Dyke—remotely or at the machine.
Start with your equipment
Poor roll quality, unstable tension, difficult setups or stopping problems? Start with what the machine and material are doing.
Explore winder support 02 / COATINGRecurring stops, unstable tension, difficult transfers or sections that do not work together? Get whole-line machine support.
Explore coating-line supportThe IMS difference
IMS does more than identify problems or recommend changes. I troubleshoot, program, tune, make practical corrections and verify the results.
Bring me a specific machine issue, a needed improvement or a complete upgrade project. I work with your people, suppliers and qualified contractors from defining the work through production testing.
How we work together
Some problems can begin with a conversation, video, controls review or machine data. Others need hands-on work at the equipment. You do not need to commit to a rebuild or a visit just to describe the problem.
See how support worksThe machine, the symptom and what you have already tried.
Establish the fit, scope and working arrangement before work starts.
Remote support, onsite work or a combination, with qualified people at the plant where needed.
How IMS helps
Troubleshooting & Upgrades
Trace a recurring problem, improve a control or sequence, or plan a larger controls and drive upgrade.
Explore technical supportIMS Ops
Hands-on operator and maintenance development, useful diagnostics and machine-specific guidance.
Build team capabilityIMS Verify
Investigate a reading, establish a baseline or check the result of a change with a focused test plan.
Explore performance checksStories from the production floor
Coating lines / Controls & support
Controls and drive modernization on two turret coating lines
Winding / Production capability
Locked-core to differential winding conversion
Winding / Controls & drive modernization
ControlLogix and DC drives on 5,000-FPM duplex rewinders
IMS Ops / Operator development
Hands-on training after a loss of experienced operators
Meet Nick Van Dyke
I work directly with the people responsible for making the line run. Some of my customer relationships go back 30 years. Along the way, many have become friendships.
Meet NickStart with the problem
You do not need to diagnose it first or choose a service package. Tell me what you are seeing, when it happens and what you have already tried.
Send what you know. Leave the rest blank.
Before billable work begins, we agree on the work, how it will be billed and when it will happen.
Prefer to call or email? Those work, too.
Required: your name, email and problem description.
Optional: company / plant, phone, machine / OEM / model, machine type, material, PLC / HMI information, up to two photos, and a video or larger-file sharing link.
Button: Send Nick the Problem. Direct phone and email remain visible. This is an inquiry, not a confirmed appointment; immediate or after-hours response is not guaranteed.